Let's get you
moving again.
Find a starting point below, or send our team the details.
Getting started ↗
Understand setup, domain verification, and your first message.
Plans & usage ↗
Learn how allocations work and discuss a plan change.
Contact support ↗
Tell us what happened and what you expected to see.
Common questions
Why is my domain still pending?
Check that every requested DNS record has been added to the correct domain. DNS changes can take time to appear. Recheck verification once your DNS provider shows the records.
Why has my message not arrived?
Look up the message in Email activity. Review its status and any failure details. Also check the recipient’s spam folder; acceptance does not guarantee inbox placement.
How do I change my allowance?
Review your Sending plan in the workspace and contact our team with your expected volume.
I cannot sign in. What should I do?
Use the password reset option on the sign-in page. If you cannot complete account verification or MFA, contact support. Do not share your password or recovery codes.